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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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MONICA CHRISTIAN

April 21, 2025

5  out of  5
rating by MONICA CHRISTIAN
"He did a amazing job on my service as well as introducing me to the home insurance"
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Crystalyn Dibble

April 18, 2025

5  out of  5
rating by Crystalyn Dibble
"Latoya was quick and professional. She broke down the best plan for us in absolute detail and made sure we understood everything. Her communication was superb. You will never wander what’s going on. They live up to their lingo, “State Farm is there.”"
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Addie Barbarick

April 18, 2025

5  out of  5
rating by Addie Barbarick
"I can not recommend Taylor Berumen State Farm enough. This is my second time with this office. When I moved back to the area, I went online for a quote and got a call from Michael. He saved me over $100 from what I was paying. It was double the coverage, plus roadside. You can't beat that! Michael walked me through it all and broke it down in a way I could understand. So thankful for you guys!"
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hana goldstein

April 17, 2025

5  out of  5
rating by hana goldstein
"Kailyn was such a big help! Great customer service and very knowledgeable!"
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Terrill Saxon

April 12, 2025

5  out of  5
rating by Terrill Saxon
"Michael Platt was the agent that assisted me with a revised homeowners policy I needed to make with a short turnaround time. Michael was very responsive and helpful by email, text and phone which was extremely helpful. When I came to the office to do the final steps, Michael had all the policy documents ready to go. I was in and out in less than 30 minutes. Michael was on the ball, and I suggest asking for him by name! He will take care you.Thank you, Michael!!"
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K Thomas

April 1, 2025

5  out of  5
rating by K Thomas
"I absolutely love that Latoya is there to assist me with my needs. I’ve had several issues and was really thinking about leaving State Farm because I could never get a answer to my questions or a call back. From our first contact she was very patient with me and explained all my options. She always goes over and beyond to ensure that my needs are met and I am covered to the best of her ability. I would definitely recommend her to anyone looking for insurance or that may have any questions that needs to be answered!"
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Boy

March 25, 2025

5  out of  5
rating by Boy
"LaToya was so helpful! I 100% recommend her services to anyone and the whole place is just so amazing everyone is so friendly♥️"
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Cedia Willingham

March 13, 2025

5  out of  5
rating by Cedia Willingham
"Great customer service."
We responded:
"Thank you so much! We do our best to give the best service possible and take care of our customers!"
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matthew johnson

March 11, 2025

5  out of  5
rating by matthew johnson
"Great help getting me the insurance I need and nothing else. No games. Straight to the point. Taylor himself is a good Christian man as well."
We responded:
"Matthew! Thank you for the kind words. We do our best to make insurance easy and to match coverages to each individual's priorities! Glad we could help you, my friend."
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Joshua Ryder

February 28, 2025

5  out of  5
rating by Joshua Ryder
"Taylor and his team were so easy to work with. I’ve got experience in the insurance business and this agency left me very impressed! They easily guided me to the right plan and the rates were great. Highly recommend!"
We responded:
"Thanks Josh! We work hard to provide the best level of care and service for our customers. We appreciate your kind words."
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Ashley Frazier

February 28, 2025

5  out of  5
rating by Ashley Frazier
"If I could give 1 million stars, I would. I cannot say enough wonderful things about LaToya Rosson at Taylor Berumen State Farm. LaToya has gone above and beyond to help me, not just as an agent, but as someone who genuinely cares about her clients. Over time, I’ve forged a real bond and connection with her, and it’s clear to me that she’s not just doing her job—she’s truly invested in helping people. LaToya is authentic, compassionate, and incredibly hardworking. She consistently goes out of her way to do what’s right for her customers, even when it means navigating complex or frustrating situations. Recently, I’ve had to deal with some challenging hoops to jump through regarding a claim, and while the process itself has been exhausting, LaToya has been a constant source of support and kindness. She’s gone to bat for me time and time again, always with empathy and understanding. What I appreciate most is that I can be completely real with her—whether I’m sharing my frustrations, my life updates, or even moments of desperation trying to navigate adult responsibilities like insurance and claims. LaToya makes it all feel less overwhelming, and I’m so grateful to have her in my corner. If you’re looking for an agent who truly cares, who will fight for you, and who will treat you like family, LaToya Rosson is the one. Thank you, LaToya, for everything you do—you’ve made such a difference for me!"
We responded:
"Ashley, thank you for the feedback and kind words. I remember when you first joined us and we sat down and discussed all of the important things in your life and how we could help. LaToya is truly an asset to the team and continues to amaze us with the care and effort she provides. Thank you!"
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Cliff Hall

February 28, 2025

5  out of  5
rating by Cliff Hall
"Taylor and his team are top notch and always making me aware of any changes to my insurance needs. Truly “a good. Neighbor “"
We responded:
"Thanks Cliff! Glad we could help you and we are so thankful for your business. Thank you for trusting us with your most valuable protections."
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Kurstyn beckham

February 26, 2025

5  out of  5
rating by Kurstyn beckham
"Michael was very helpful and helped me understand everything that he was doing and everything he was doing"
We responded:
"Michael is great! He cares about our customers and does a great job of making complicated things easy to understand."
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Lindsay Hanks

February 26, 2025

5  out of  5
rating by Lindsay Hanks
"Taylor is so knowledgeable and I highly recommend! He is honest and cares about your best interest. Definitely worth calling if you’re shopping insurance!"
We responded:
"Thank you, Lindsay! We do our best to provide the best advice and the best service. I appreciate the kind words."
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Blake Howard

February 19, 2025

5  out of  5
rating by Blake Howard
"LaToya was the absolutely best! When issues arose she was there to assist me and help me through the process of getting loan items situated to close on my first home. Huge thank you to LaToya!"
We responded:
"Closing on a new home is exciting AND stressful! Glad that we could help make the process a bit easier. Thank you!!!"
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Sonya Wooten

February 18, 2025

5  out of  5
rating by Sonya Wooten
"Love state farm! It's always a pleasure to talk to NaToya, she always answers all my questions an concern in a timely manner. I would highly recommend state farm."
We responded:
"Thank you for the kind words! LaToya does a wonderful job and truly cares about our customers. Thank you for your business!"
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Bonnie Commander

February 11, 2025

5  out of  5
rating by Bonnie Commander
"My son got his first vehicle today and I called State Farm for the insurance and I’m so glad I did the Agent Michael Platt was awesome he explained everything in detail and as a mother it’s the best feeling in the world to know my baby is covered and got us monthly payments my son can afford . His customer service is top notch ! Thank you Michael and thank you State Farm !"
We responded:
"Thank you for the feedback! We are so thankful to have team members like Michael to help our customers understand their risk and protect against it! We are here for you when you need us."
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Dylan Russell

February 11, 2025

5  out of  5
rating by Dylan Russell
"As a 22 yr old getting insurance for the first time, I would definitely recommend. They made very quick and simple helped me understand what I was getting so that way I had the best coverage."
We responded:
"Dylan, thank you for choosing our agency to help you protect what is most important! Glad that you had a good experience and we are here when you need us."
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Emilee Clark

February 7, 2025

5  out of  5
rating by Emilee Clark
"These are the best agents I’ve ever spoken with after my wreck and being completely out of a car and then getting a new one I called everywhere nothing lower than 1000 for just insurance and I was only 18 at the time. They took the time and care to help me the best they could understanding I couldn’t afford that. These agents have been the most easiest, sweetest, most caring, and hard working. They truly care about each and everyone of their customers. I love LaToya so much for always being so kind offereing me anything when I go in to visit and always making me feel welcome and comfortable to ask anything. She truly is the sweetest. I can say that I’m happy to be adopted by her and the team makes me feel even more welcome and apart of the team so thank you for all y’all’s hard work y’all put into y’all’s jobs it’s highly appreciated!!!!!"
We responded:
"Thank your for the feedback! We are so thankful to have LaToya on the team. She really cares and it shows. We appreciate you!!"
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The-boof-series

February 4, 2025

5  out of  5
rating by The-boof-series
"Without a doubt an insurance provider that cares enough to not only help you save but looks out for your well being as well. Walked in today absolutely stressed and was helped properly. Thank you Michael and latoya!! Strongly recommend!!"
We responded:
"Thank you for the kind words! We work hard to show our customers that we care and we strive to create a simple process for a complex situation!"
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Debbie Stubbs

January 31, 2025

5  out of  5
rating by Debbie Stubbs
"Hank was very patient and helpful."
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Ashlene Lebron Rodriguez

January 28, 2025

5  out of  5
rating by Ashlene Lebron Rodriguez
"I have never had a complaint about State Farm. This office has great people! The real MVP in that office is Mrs. LaToya Rosson, she is absolutely amazing and so easy to speak to. 10/10"
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Mariah Stout

January 17, 2025

5  out of  5
rating by Mariah Stout
"LaToya Rosson is one of the absolute best representatives you could get! I 100% recommend you ask for her! She will help you to the absolute best of her ability!!"
We responded:
"Thank you Mariah! We work hard to protect our customers and provide the best service possible. "
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Carmalitha

January 14, 2025

5  out of  5
rating by Carmalitha
"I just wanted to compliment a couple of staff members: LaToya & Micheal. Thank you for being patience with me. Also, taking out the time to do some research about my policy. Thank you! Take care and always be safe!🤙"
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Mitchell Mastro

January 8, 2025

5  out of  5
rating by Mitchell Mastro
"I purchased my auto and homeowners insurance with State Farm and had the pleasure working with the staff in the office and everybody there went beyond their duties to take care of every Detail for my policies, especially Latoya. I was greeted with the most beautiful smile that lit up in the room when you walk in. The front door she is the most kindest and courteous person that you could meet she was efficient and professional at what she does. If I have a problem, I don’t understand. I can call her and she will explain it to me until I understand what’s going on. And take care of it right away. The whole staff in the office are all great people. And they will always take care of your Concerns professionally Efficiently and courteously I’ve been with them for years if there is a perk to get, they will find it and offer it to you. Sincerely, Mitchell Mastro"