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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Blake Howard

Blake Howard

February 19, 2025

5  out of  5
rating by Blake Howard
"LaToya was the absolutely best! When issues arose she was there to assist me and help me through the process of getting loan items situated to close on my first home. Huge thank you to LaToya!"
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Sonya Wooten

February 18, 2025

5  out of  5
rating by Sonya Wooten
"Love state farm! It's always a pleasure to talk to NaToya, she always answers all my questions an concern in a timely manner. I would highly recommend state farm."
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Bonnie Commander

February 11, 2025

5  out of  5
rating by Bonnie Commander
"My son got his first vehicle today and I called State Farm for the insurance and I’m so glad I did the Agent Michael Platt was awesome he explained everything in detail and as a mother it’s the best feeling in the world to know my baby is covered and got us monthly payments my son can afford . His customer service is top notch ! Thank you Michael and thank you State Farm !"
We responded:
"Thank you for the feedback! We are so thankful to have team members like Michael to help our customers understand their risk and protect against it! We are here for you when you need us."
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Dylan Russell

February 11, 2025

5  out of  5
rating by Dylan Russell
"As a 22 yr old getting insurance for the first time, I would definitely recommend. They made very quick and simple helped me understand what I was getting so that way I had the best coverage."
We responded:
"Dylan, thank you for choosing our agency to help you protect what is most important! Glad that you had a good experience and we are here when you need us."
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Emilee Clark

February 7, 2025

5  out of  5
rating by Emilee Clark
"These are the best agents I’ve ever spoken with after my wreck and being completely out of a car and then getting a new one I called everywhere nothing lower than 1000 for just insurance and I was only 18 at the time. They took the time and care to help me the best they could understanding I couldn’t afford that. These agents have been the most easiest, sweetest, most caring, and hard working. They truly care about each and everyone of their customers. I love LaToya so much for always being so kind offereing me anything when I go in to visit and always making me feel welcome and comfortable to ask anything. She truly is the sweetest. I can say that I’m happy to be adopted by her and the team makes me feel even more welcome and apart of the team so thank you for all y’all’s hard work y’all put into y’all’s jobs it’s highly appreciated!!!!!"
We responded:
"Thank your for the feedback! We are so thankful to have LaToya on the team. She really cares and it shows. We appreciate you!!"
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The-boof-series

February 4, 2025

5  out of  5
rating by The-boof-series
"Without a doubt an insurance provider that cares enough to not only help you save but looks out for your well being as well. Walked in today absolutely stressed and was helped properly. Thank you Michael and latoya!! Strongly recommend!!"
We responded:
"Thank you for the kind words! We work hard to show our customers that we care and we strive to create a simple process for a complex situation!"
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Debbie Stubbs

January 31, 2025

5  out of  5
rating by Debbie Stubbs
"Hank was very patient and helpful."
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Ashlene Lebron Rodriguez

January 28, 2025

5  out of  5
rating by Ashlene Lebron Rodriguez
"I have never had a complaint about State Farm. This office has great people! The real MVP in that office is Mrs. LaToya Rosson, she is absolutely amazing and so easy to speak to. 10/10"
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Mariah Stout

January 17, 2025

5  out of  5
rating by Mariah Stout
"LaToya Rosson is one of the absolute best representatives you could get! I 100% recommend you ask for her! She will help you to the absolute best of her ability!!"
We responded:
"Thank you Mariah! We work hard to protect our customers and provide the best service possible. "
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Carmalitha

January 14, 2025

5  out of  5
rating by Carmalitha
"I just wanted to compliment a couple of staff members: LaToya & Micheal. Thank you for being patience with me. Also, taking out the time to do some research about my policy. Thank you! Take care and always be safe!🤙"
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Mitchell Mastro

January 8, 2025

5  out of  5
rating by Mitchell Mastro
"I purchased my auto and homeowners insurance with State Farm and had the pleasure working with the staff in the office and everybody there went beyond their duties to take care of every Detail for my policies, especially Latoya. I was greeted with the most beautiful smile that lit up in the room when you walk in. The front door she is the most kindest and courteous person that you could meet she was efficient and professional at what she does. If I have a problem, I don’t understand. I can call her and she will explain it to me until I understand what’s going on. And take care of it right away. The whole staff in the office are all great people. And they will always take care of your Concerns professionally Efficiently and courteously I’ve been with them for years if there is a perk to get, they will find it and offer it to you. Sincerely, Mitchell Mastro"
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Salty LaVita

January 4, 2025

5  out of  5
rating by Salty LaVita
"Michael Patt is AWESOME!! He was able to work a late Christmas Miracle and got me a lower price than I thought possible! He is extremely polite, considerate and just an all around amazing human being! If you need insurance, this is the man to talk to! Thank you Michael!"
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Cindy Ringler

January 1, 2025

5  out of  5
rating by Cindy Ringler
"If you want excellent, friendly service with a knowledgeable agent and team, then contact Taylor Berumen State Farm. Absolutely the best!"
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Ivy Steele

December 31, 2024

5  out of  5
rating by Ivy Steele
"I want to thank Latoya for helping me navigate the paperwork for my daughters life insurance policy during my time of grief. LaToya is very professional, knowledgeable, & compassionate. Thank you"
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Riley Scoggins

December 20, 2024

5  out of  5
rating by Riley Scoggins
"Michael Platt was very helpful. He made sure I had a good understanding of all my options, and he got me a good rate for my auto insurance. I would 100% recommend him and this location to anyone."
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YoLee Frias

December 19, 2024

5  out of  5
rating by YoLee Frias
"Great friendly experience LaToya has gone above and beyond for me when calling and annoying her lol. Thank great team keep up the good work."
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Grishma Giri

December 16, 2024

5  out of  5
rating by Grishma Giri
"Best insurance in the Tyler. Thank you so much for your excellent service."
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K P

December 12, 2024

5  out of  5
rating by K P
"LaToya was awesome! She showed not only professionalism in what she does, but personal empathy for the loss of my mother. So happy to have State Farm in our lives!"
We responded:
"I am so sorry for your loss. Thank you for the kind words. We are thankful to have LaToya. She truly cares about our customers and goes the extra mile to show it."
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Chris Williams

December 11, 2024

5  out of  5
rating by Chris Williams
"Been with this State Farm branch for 10+ yrs and they have always been great! Latoya is fantastic and she does a great job!"
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Brandi West

December 10, 2024

5  out of  5
rating by Brandi West
"LaToya is a wonderful agent to work with. She went above and beyond several times for me, and she promptly took care of any need I had. I highly recommend her as an agent!"
We responded:
"Thank you for the feedback. LaToya does a great job of caring for our customers. Thank you for your business."
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Elise D

December 9, 2024

5  out of  5
rating by Elise D
"I had a billing issue and it was fixed in no time. The team worked together to resolve it. I highly recommend Latoya and the team!"
We responded:
"I am so glad that we were able to help get that issue fixed! LaToya does a fantastic job and genuinely cares about our customers. We are so proud of her work and thankful for all that she does! Thank you for letting us know and for being a Taylor Berumen State Farm Customer."
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Cindy Paxton

November 20, 2024

5  out of  5
rating by Cindy Paxton
"Just want to take a minute to thank LaToya for helping me this morning. Great personality! We had some good laughs during the time she was helping me. Awesome person!"
We responded:
"That is so great to hear! LaToya is the best! She cares about our customers and it shows!!"
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Kiley Legleu

November 18, 2024

5  out of  5
rating by Kiley Legleu
"My representative LaToya helped me out tremendously. Her ability to build rapport and connect with others is unmatched. I was initially calling to switch companies because I was quoted cheaper for Geico and Progressive. However, LaToya took patience to explain to me that my coverage is covered all the way, and how the previous quotes from other companies were just the state minimums for insurance, which wouldn’t be beneficial if I were to need it. She took the time to break down all of my coverages in a way I was able to understand it. Her personality shined through the phone! If anyone is needing quotes, she is going to take the time to make it personalized to you!"
We responded:
"Kiley! It was so nice to meet you. Thank you for trusting us to protect what is most important and congrats on that new baby. We are here for you for all of the changes life brings."
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Shannon Merritt

November 8, 2024

5  out of  5
rating by Shannon Merritt
"Latoya was a great help and super sweet and friendly. Every State Farm office needs one of her at the front."
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Suzi Streit

November 7, 2024

5  out of  5
rating by Suzi Streit
"LaToya was professional, kind and proactive. A great help."